Step 4.6

When do you start payments?

Payments

A provider can only ask you to pay fees after you have agreed on the terms of the Home Care Agreement.  At that point they can ask you to pay up to one month in advance.

Any fees paid in advance must be refunded to youif you ever decide to leave your provider.

Our Home Care Directory gives you an overview of providers in your local area, including website and contact details and a percentage of package availability.  Each provider is different, so meeting them will help you understand what you can expect.

Have a question? Open our discussion forum

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A special thanks to our contributors

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Jill Donaldson

Physiotherapist

Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

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Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

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Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.